B602
( 20 guest reviews)
Stayed in August 2019
5 of 5
Guest: Jimmy
Stayed: August 2019
Stayed in August 2019
Our stay here was wonderful! The location was great and the amenities were easily accessible!
The view from the balcony was amazing!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in August 2019
4 of 5
Guest: Maryland
Stayed: August 2019
Stayed in August 2019
The location was great and the pools we had easy access. We did not go to the beach due to lots of jellyfish. The app was very easy to use when checking in to the condo. We followed all instructions about the refrigerator and the second day the refrigerator was not cooling. I emailed and VRCulb was quick to respond and said it was a new refrigerator and should be cooling. Sent service guy and he took pictures same as me of temperature. We were worried about an infant's breast milk more than our groceries, which we lost on the second day, when another set of service guy's came to fix. They said it was some factory fan that was not hooked up, but for two days we had to put breast milk on ice. The new refrigerator should have been checked before our stay at this condo. We were only there for three nights and two days were spent trying to keep breast milk cold and let servicemen work on refrigerator. The condo was very big and spacious and we enjoyed our stay there. I would recommend this unit, now that the refrigerator is working!
Guest Services Response:
Thanks for the feedback. The new refrigerator is working correctly.
Quick stay
4 of 5
Guest: Timothy M.
Stayed: 06/19/2019
Quick stay
I enjoyed everything except the check in at 4 and out at 10. I think it's to late and very early. I believe it needs to be adjusted. Other than that I very much liked the condo.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Perfect for small children
5 of 5
Guest: Judy P.
Stayed: 06/12/2019
Perfect for small children
We enjoyed are stay at the Caribe resort. We had 2 young children with us and the easy access to the pools and Marina was perfect for us! Plan on going back again!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in April 2019
5 of 5
Guest: John
Stayed: April 2019
Stayed in April 2019
Great views and location
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in May 2019
5 of 5
Guest: Miranda
Stayed: May 2019
Stayed in May 2019
Great Place!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
We had a great time-nice condo!
5 of 5
Guest: Pam M.
Stayed: 03/15/2019
We had a great time-nice condo!
Very nice condo-clean and lots of room!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Pros vs. cons
4 of 5
Guest: James R.
Stayed: 12/30/2018
Pros vs. cons
Very nice condo. Spacious and the decor is great. We are overall glad that we rented it for our stay at the beach.
There were a few issues with the unit mainly in the kitchen.
1) The kitchen sink started leaking the first time we used it. We spent 2 days of our stay waiting on it to be repaired. They eventually had to replace the entire faucet assembly. Delores at VRBO was great taking care of the problem.
2) We came prepared to cook our own meals during our stay. The oven door wouldn't stay closed.
3) The cooktop front main burner wouldn't turn off after using it. We set a large pan of cold ice water on it to get it to turn off.
4) When turning on the hallway lights they would flicker and go off and on.
We would rent this condo again if the issues were resolved. We will be returning to the Gulf area in the next few months.
Guest Services Response:
Thanks for your feedback. All issues have been resolved in this unit. The sink issue was over the New Year's holiday and service needed a new part. The other items were never reported by the guest during their stay but have since been addressed and repaired. With a 99% guest service satisfaction 5* rating, our support staff resolved the guest's issues during their stay.
Perfect property
5 of 5
Guest: Whitney H.
Stayed: 09/21/2018
Perfect property
This property exceeded all expectations. There was plenty of room for 12 guests. I loved the ample seating in the living room. Having 2 rooms with king beds was also great. Wonderful experience. We would definitely come back!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in September 2018
5 of 5
Guest: John
Stayed: September 2018
Stayed in September 2018
Solid choice for beach condo. Hard to go wrong with Caribe.
Property was amazing! Will not stay anywhere else when visiting Orange Beach!
5 of 5
Guest: Stephanie M.
Stayed: 08/10/2018
Property was amazing! Will not stay anywhere else when visiting Orange Beach!
Property was amazing! Condo was beautiful! Only thing I would request is earlier check in and later check out time. Paying $100 for early check in is a bit excessive, and 4PM is super late to check in without purchasing the alternative. Other than that, awesome weekend
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. 4PM is the standard check in time in this area with complexes. Other guests see the value in guaranteed 1PM, early check in.
Stayed in April 2018
5 of 5
Guest: Agata
Stayed: April 2018
Stayed in April 2018
This place felt pretty glam! It's got amazing views, the resort is quite nice and fairly well maintained and our kids loved the pool and water slides. Bedding and furniture were all comfortable and felt like a real getaway. There's not a huge amount available in walking distance but if you're after a beach spot which is stylish and feels like a real getaway this place is great. The fourth bedroom is a theatre room and doesn't have the usual doors but we didn't need it for sleeping so can't comment on how good it is as a bedroom. We will walk away with fond memories of our stay!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in January 2018
4 of 5
Guest: Stephanie
Stayed: January 2018
Stayed in January 2018
Very nice place. It was clean and the campus had plenty to do.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Stayed in July 2018
5 of 5
Guest: Stacie
Stayed: July 2018
Stayed in July 2018
Beautiful resort & condo! The amenities were great! The pools were great! Our condo overlooked the bay & we enjoyed watching the boats. The beach is just across the street & the resort runs continuous shuttle services to & from the beach which made going to the beach super easy! We will definitely be back again!
Great place and views
5 of 5
Guest: J Greg C.
Stayed: 02/22/2018
Great place and views
Wonderful place enjoyed can’t wait to come back
Guest Services Response:
Thanks for your review. We look forward to your return.
The property was well maintained and the condo was nicely furnished.
4 of 5
Guest: Jennifer R.
Stayed: 03/18/2018
The property was well maintained and the condo was nicely furnished.
The unit was just as pictured. Nicely furnished and the windows in living area were amazing. My only complaints were it was advertised as a sleep 12 and I only saw sleeping accommodations for 11. The lights in the hall flashed on and off after turning on the switch so we left them off the entire time because we were scared it was a wiring problem. Our key became deactivated and we took it to the front desk and no one could reset the key. It was a bit scary because we had one key for our entire party of three families so we ended up sharing that one key. It was a great place all around and we would go back in the future but maybe would be more comfortable renting from the actual resort so we could get help when needed.
Guest Services Response:
Thank you for your feedback. There is a twin mattress in the master closet to accommodate a total of 12 people. This unit is new to our rental program. We checked the lights and LEDs were installed by the previous management company. That issue has been resolved. Guests who book this unit enjoy no check-in, by passing standing in long lines. They use their guest app to digitally check-in. We send multiple email notices to all of our guests to let us know if there are any issues with their stay to contact VRClub not the front desk. This guest never contacted us regarding any of these issues stated in this review. We have complete instructions in our FAQs of the guest app how to obtain a replacement key if any of the keys provided become inactivate. Guests enjoy renting through VRClub's Club Level units, with a 99% guest satisfaction rate, rather than renting with the actual resort as they receive perks not offered by the resort such as no check-in required. 1PM check-in option.
This was the perfect place for my family weekend getaway!
4 of 5
Guest: Sha & Rob L.
Stayed: 05/04/2018
This was the perfect place for my family weekend getaway!
More than enough space for our large family! 2 adults and 8 kids in our group and we were comfortable. Only complaint was the master bath tub jets not operable. Everything else was perfect and then some........would definitely stay again!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Best View at the Caribe
5 of 5
Guest: Sam W.
Stayed: 05/10/2018
Best View at the Caribe
The condo was setup perfect and had everything we needed. The Views were fantastic,
would definitely rent this unit again.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Really Nice home...needs maintenance!
4 of 5
Guest: Nikeland C.
Stayed: 07/25/2018
Really Nice home...needs maintenance!
Great property! Nothing really bad at all except that the refrigerator never really cooled! The alarm was going off about temperatures above 42 degrees. It was registering 50 degrees. It was fully closed for hours because of the many activities outside the condo. I never complained or called maintenance, because I had a cooler with ice to keep all of the needed refrigerated items like milk, lettuce, and juices! The freezer worked really well. No complaints other than the fridge! Great place to stay! The view was really nice! I would stay again! Rated it 4 stars! If the fridge worked...5 Stars!
Guest Services Response:
Thanks for your feedback. This guest should have contacted guest services through their guest app that all of our guests use during their stay. With a 99% guest service satisfaction 5* rating, our support staff could have resolved the guest's issues during their stay, if the guest had just contacted them. Guest services sends notifications by emails and text messages to all of our guests to let them know if they need any assistance or issues resolved during their stay to contact Guest Services through the guest app.
Loved it
5 of 5
Guest: Toby W.
Stayed: 06/17/2018
Loved it
loved it
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.