BM204
( 28 guest reviews)
Great Beach View
4 of 5
Guest: Connie H.
Stayed: //Oct 2019
Great Beach View
Property is in a wonderful location with a great beach view and covered parking. Rooms are of good size. Only complaint is that it was not very clean. Dust on glass shelves and furniture and baseboard were not clean. Love this location but property could use some TLC and upgrading.
Guest Services Response:
Thanks for your feedback. This guest should have contacted guest services through their guest app that all of our guests use during their stay. With a 99% guest service satisfaction 5* rating, our support staff could have resolved the guest's issues during their stay, if the guest had just contacted them. Guest services sends notifications by emails and text messages to all of our guests to let them know if they need any assistance or issues resolved during their stay to contact Guest Services through the guest app. Guests who follow our instructions enjoy a 5* experience as is stated in the other reviews for this property.
Reason for rating
4 of 5
Guest: George P.
Stayed: //Oct 2019
Reason for rating
We have stayed now 3 times in this unit. Each time there have be things that were in need of maintenance. The garbage disposal was unusable , Discovered center bed slat in the master had fallen making the bed uncomfortable. Couch had lotion all over the cushions.
Guest Services Response:
Thanks for your feedback. This guest should have contacted guest services through their guest app that all of our guests use during their stay. With a 99% guest service satisfaction 5* rating, our support staff could have resolved the guest's issues during their stay, if the guest had just contacted them. Guest services sends notifications by emails and text messages to all of our guests to let them know if they need any assistance or issues resolved during their stay to contact Guest Services through the guest app. Guests who follow our instructions enjoy a 5* experience as is stated in the other reviews for this property.
Great for two couples
5 of 5
Guest: Beth M.
Stayed: //Oct 2019
Great for two couples
I rented this property strictly for the setup. We went with our son and his wife. Both bedrooms have kingsized beds and own bathroom. The master suite is huge leaving the guest bathroom quite small as well as the bedroom. But it served its purpose well. Very clean. Had only one issue with garbage disposal. It quit working and we didnt really need it but communication through app to manager was timely. There was also an issue with the netflix on the TV but my son was able to get that updated and everything worked well. We rented beach chairs and umbrellas through Ike's Beach service. It was set up perfectly as reserved. Didn't realize until the day before we left there were beach chairs and pool stuff in the front closet. There is a Keurig in the kitchen and a 12 cup coffee pot. Dish washing liquid, powder for 2 dishwasher loads, powder for 2 washing machine loads were included in the unit. Balcony is small but adequate. Ate breakfast one morning out there and was really nice. If you are used to firm beds, these beds are really soft. The master bedroom has about a 4" memory foam on it. I have a lot of stiffness in my back and hips and require a very firm bed. I ended up sleeping on the sofa the first night. We removed the memory foam the next day and replaced it before we left. Had i had to sleep on what was there, i would have had trouble walking around the next day. Under the memory foam was a very firm mattress and we slept much better the next two nights. This is a great unit and a rare find with two bedrooms and two king-sized beds. I read in the reviews about the parking and most spots are extremely narrow but given the time of year we went, I don['t think it was quite as big a problem. We were able to park away from the big concrete columns most of the time.
Great condo and great beach except for uninvited guest
4 of 5
Guest: Katherine G.
Stayed: //Sep 2019
Great condo and great beach except for uninvited guest
I wish there were a phone number to call for questions instead of just an app to communicate with. I had trouble finding where the condo was and where the key was located. After that I did figure out how to check in using the app. We checked in on Saturday, myself and my 2 sisters. On Tuesday around 12:30 pm we heard a knock on the door and we all just looked at each other as we were not expecting anyone. Before we could even react someone was unlocking the door and just coming on in. We said wait we are here thinking someone wasn't supposed to be coming in. She just walked straight on in and said “I'm pest control. Just spraying a couple of places and walked straight in , with no permission, and then walked back to our bedrooms. She didn't even know if anyone was back there! When she left I immediately started trying to get in touch with VRBO and all I could do was send a message. Finally it said my message was delivered but no one ever called me. That evening we were looking at the door and there are no interior locks to keep anyone out so I put a chair under the door knob. On Wednesday I came across an emergency number and called and told them about the incident and she was alarmed and said someone would call me right away. In a few minutes I got a text saying she was having trouble getting in touch with anyone and as of today I still haven't heard from anyone. This is a concern. Communication is everything!!!
Guest Services Response:
Thanks for your feedback. This guest should have contacted guest services through their guest app that all of our guests use during their stay. With a 99% guest service satisfaction 5* rating, our support staff could have resolved the guest's issues during their stay, if the guest had just contacted them. Guest services sends notifications by emails and text messages to all of our guests to let them know if they need any assistance or issues resolved during their stay to contact Guest Services through the guest app. Guests who follow our instructions enjoy a 5* experience as is stated in the other reviews for this property.
Very nice condo
5 of 5
Guest: scott c.
Stayed: 08/07/2019
Very nice condo
Very nice condo. Needs rug cleaned in foyer and mattress replaced in 2nd bedroom. Condo is very nice and will stay here again.
Guest Services Response:
Thanks for the feedback. We will alert housekeeping.
Great Vacation Spot
5 of 5
Guest: Stephanie P.
Stayed: 06/27/2019
Great Vacation Spot
Room was great. Parking is covered but very tight spaces. A few little things need some attention in the room (kitchen sink leaked for instance) but nothing that would keep us from coming back. One negative is that some rooma allow smoking and our deck time was often spent smelling cigarette
smoke. But again, very minor things. Overall very pleased and would be willing to stay there again.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Would definitely stay again
5 of 5
Guest: JANET P.
Stayed: 06/02/2019
Would definitely stay again
Property as advertised. Loved the spaciousness and ease. Only negative are the beds are too soft for us but I suppose some people like it like that. Very nice unit
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. Bedding is standard firm.
Great updated unit.
5 of 5
Guest:
Stayed: 05/12/2019
Great updated unit.
Unit is great. Parking not so much.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. Thanks for your feedback. Parking is limited in most complexes on the beach.
Memorial weekend 2019
4 of 5
Guest: Kathy R.
Stayed: 05/23/2019
Memorial weekend 2019
Unit 204 was great. We did have an issue with the refrigerator when we checked in. I sent a message as instructed but no one never responded or came to repair the issue.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. Guest Services responded within 30 minutes of the guest issue. The ice maker in the refrigerator was not dispensing ice. A part was ordered and has been replace.
Great place to stay!
4 of 5
Guest:
Stayed: 05/09/2019
Great place to stay!
We loved our stay in this condo! I especially loved the close proximity it is to the beach. With 2 small grandchildren it was nice not to have to walk so far! Missy B.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Beautiful condo! All the amenities were as detailed. We loved it!
5 of 5
Guest: Angela S.
Stayed: 10/06/2018
Beautiful condo! All the amenities were as detailed. We loved it!
We enjoyed our beach vacation! Would definitely come back!! Beautiful condo with all the amenities!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Great Condo
5 of 5
Guest: Lisa L.
Stayed: 09/12/2018
Great Condo
Great condo
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Beautiful condo!
5 of 5
Guest: Jamie H.
Stayed: 09/27/2018
Beautiful condo!
My friend and I had a lovely time in this beautiful place! We each had our own bedroom/bathroom suite, which was great! The decor is very nice, all the necessities are available. The location is perfect and the quiet ambiance was much appreciated. I will definitely be back!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Great get-away!
5 of 5
Guest: Luke B.
Stayed: 09/20/2018
Great get-away!
This is our second stay for a weekend get-away at the Broadmoor Condominiums. We love the proximity to the beach! This was another fantastic condo. We spent most of the time in the two swivel recliners with a perfect view of the beach since the beach was so hot. We would definitely stay here again!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Very nice condo. I will stay here again.
4 of 5
Guest: Joyce S.
Stayed: 09/24/2018
Very nice condo. I will stay here again.
Great vacation spot. Nice condo, great view of the ocean. The only challenge was finding the key. I will stay here again.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. All check in instructions and key locations are in our guest app. The guest used our digital check in feature to locate the key and to check in. All guests enjoy digital check-in from our Guest App going directly to their vacation unit, by-pass standing in long check-in lines.
Perfect!
5 of 5
Guest: Antonia T.
Stayed: 09/08/2018
Perfect!
Very clean.....soooooo comfy! Gorgeous beach views
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Great condo!!
5 of 5
Guest: Judy M.
Stayed: 07/24/2018
Great condo!!
Great room, great view!!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Great location!
5 of 5
Guest: Richard S.
Stayed: 08/31/2018
Great location!
Condo was as described. Location was great and not as crowded as other parts of the beach with larger condos. Well maintained and had everything we needed.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
This property was very nice and clean. We really enjoyed the stay.
5 of 5
Guest: parea h.
Stayed: 06/27/2018
This property was very nice and clean. We really enjoyed the stay.
Great
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Perfect!!
5 of 5
Guest: Amy R.
Stayed: 04/22/2016
Perfect!!
We had an absolute blast! The condo was very clean, and perfect location.
Cant wait to book this one again.
Too many extra fees!!!
4 of 5
Guest: Joy B.
Stayed: 10/26/2017
Too many extra fees!!!
The place is beautiful. No complaints on that, but when you are actually looking at price, it is very deceiving. The extra fees add up to nearly double your cost. BEWARE.
Guest Services Response:
Thank you for your feedback. But we must note that the fees charged are comparable to all bookings on this site. All fees were presented to you prior to booking. So no deception occurred with your booking.
Wonderful location with perfect view
5 of 5
Guest: Leslie T.
Stayed: 04/01/2018
Wonderful location with perfect view
Beautiful condo, close to everything without being overcrowded. We will definitely be back!
Guest Services Response:
Thanks for the review. We look forward to your return very soon.
OB Grad celebration
5 of 5
Guest: Sissie H.
Stayed: 05/18/2018
OB Grad celebration
Very spacious and clean.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Condo was great!
5 of 5
Guest: Tommy L.
Stayed: 06/02/2018
Condo was great!
Very pleased with everything about this property. Great beach view!
Clean, comfortable, and convenient
4 of 5
Guest: Jessica B.
Stayed: 06/09/2018
Clean, comfortable, and convenient
This is our favorite unit at the Broadmoor because both bedrooms have king beds. The kitchen has all the essentials (we bring our own Keurig just because we are spoiled!), washer and dryer work great, and everything is always clean. We love the easy access to the pool and beach. Parking is always a challenge, but the safety and security, along with the uncrowded beach always make it worth it.
Guest Services Response:
Thanks for the feedback. We are glad you enjoyed your stay. We look forward to your return.
Kept Secret
4 of 5
Guest: Jeanette P.
Stayed: 06/17/2018
Kept Secret
Wonderful! Clean and comfortable! Parking is tight but always found a spot! Lots of shells and bird watching! Always went to Destin for kids ...this will be our new go to!
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Absolutely wonderful!!!!
5 of 5
Guest: Andrea D.
Stayed: 06/23/2018
Absolutely wonderful!!!!
The Broadmoor complex was wonderful. Since it has approx 60 condos you are not waiting for an elevator. Condo 204 was wonderful and very clean. Everything you need for a great vacation is there.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return.
Great Stay Place
5 of 5
Guest: Jerry P.
Stayed: 07/16/2018
Great Stay Place
The facility was great. The location was the best we have found in the Orange Beach area, close to all the “good” restaurants, great beach location, and the staff was efficient and unobtrusive during our stay. Will stay here again. The only negative was the $40.00 charge for the extra parking spot.
Guest Services Response:
We are glad you enjoyed your stay. We look forward to your return. We agree on the parking fee. Unfortunately we have no control over the cost of parking. The Condo management charges us that fee.